AI and Ethics in Human Services: What Providers Should Know
As artificial intelligence (AI) becomes more common in everyday tools, it’s beginning to enter spaces that once felt too personal or too complex for automation, including human services.
How AI Can Support, Not Replace, Human Services Work
When most people think of artificial intelligence (AI), they picture robots replacing humans but in the world of human services, the story is different. In organizations that serve adults with intellectual and developmental disabilities (I/DD), relationships are everything. Trust, empathy, communication, and advocacy can’t be automated and shouldn’t be. But that doesn’t mean AI has […]
Digital vs. Paper Timekeeping: What Works Best for Human Services Providers
In the world of human services, especially for agencies supporting adults with intellectual and developmental disabilities, accurate timekeeping isn’t just a payroll issue. It’s a matter of funding, compliance, and trust. From regional center billing to EVV requirements, the pressure to get it right is high. Yet many providers are still relying on paper timecards […]
Leaving No One Behind: Prioritizing Accessibility in Digital Transformation
The move to digital may inadvertently exclude certain groups who may have limited access to technology or face digital literacy challenges. Ensuring inclusivity and accessibility for all stakeholders is crucial. Planning to include certain groups with limited access to technology or facing digital literacy challenges when going digital requires a thoughtful and inclusive approach. Here are some strategies to consider:
Thriving in Change: Securing Long-Term Sustainability in the Digital Era
Technology evolves rapidly, and companies must plan for the long-term sustainability of their digital solutions. Regular updates, improvements, and upgrades are necessary to keep pace with changing technological trends. Planning for the long-term sustainability of digital solutions is crucial for companies to ensure continued success and adaptability in a rapidly evolving technological landscape. Here are some steps to help companies plan for the long-term sustainability of their digital solutions:
Bridging the Gap: Overcoming Resistance to Digital Transformation
Some employees and stakeholders may be attached to traditional paper-based methods, leading to resistance or skepticism about going digital. Effective change management strategies are essential to address this resistance. Addressing resistance from employees and stakeholders who are attached to traditional paper-based methods when going digital requires effective change management strategies. Here are some strategies to help overcome resistance:
Compliance Matters: Safeguarding Sensitive Data in the Digital Era
Depending on the industry, there might be specific regulations and compliance requirements for data storage and management. Ensuring that the digital systems meet these standards is critical to avoid legal issues. The electronic storage of Personal Health Information (PHI) is subject to strict regulations and compliance requirements to ensure the privacy and security of sensitive medical data. Some of the key regulations and compliance requirements that apply to PHI storage and management include:
Keeping Operations Afloat: Strategies for Minimizing Downtime and Maximizing System Reliability
Electronic systems can experience technical issues, causing downtime that may disrupt operations. Companies must have contingency plans and a reliable IT support system in place to minimize disruptions. Experiencing technical issues and downtime in electronic systems can be disruptive to a company’s operations. Here are some tips to help companies handle such situations effectively:
Building Community Through Shared Wisdom and Experience: Reflections from Our Mastermind Event
When working in services for people with intellectual disability, it’s easy to feel isolated, shouldering the weight of decisions and challenges alone. But last week, that changed for many of us. We gathered for a mastermind event that brought together CEOs and key leaders from various organizations who also use our QSP software, with one goal in mind—building a stronger sense of community through shared wisdom. The event, facilitated by our own Melanie Bazile, became a space where we not only shared ideas but also connected on a deeper level.
Ensuring Accuracy in the Digital Age: Strategies for Effective Data Validation Processes
When manually transferring data from paper to digital, there is a risk of errors and inaccuracies. Companies need to establish data validation processes to maintain data quality and reliability. Establishing data validation processes is crucial for maintaining data quality and reliability when going digital. Here are some tips that companies should consider: