Payroll Data Insights for SLS, ILS, and CFS: A Compass Case Study
In the world of human services, payroll data insights for SLS, ILS, and CFS play a critical role in strategic decision-making. At Compass, a leader in Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support (CFS), these insights drive cost analysis, guide workforce optimization, and ensure sustainable service delivery.
Win the Audit Game: 5 Strategies to Transform Your Approach
If you’re in this industry, you know audits are as certain as death and taxes. But guess what? After 25 years of audit adventures, we’ve discovered that mastering a few key strategies can turn audit dread into a walk in the park. Ready to make your next audit a breeze? Here are 5 keys areas to focus on. For a deeper dive, don’t forget to download our extensive guide here.
Revolutionize Your Mileage Management and Make Reimbursement a Breeze
One of the myriad ways we support our clients here at Compass is by giving them the freedom to choose how they spend their day. That freedom is afforded to them because their staff all have a vehicle to transport them to wherever it is they want and need to go. I know I wouldn’t want to be cooped in my house all day every day.
To make this service sustainable, we pay our staff a mileage reimbursement. It’d be nice if it were as simple as them telling us, “Yeah I drove 100 miles with my client, Frank, last month,” and we could simply key the reimbursement amount onto their paycheck. Unfortunately, not only do we need way more accountability and detail than that, but we also need that detail and accountability for the 500 staff supporting and driving our 200 clients. And furthermore, for a number of those clients, we need to be able to bill the Regional Center, sometimes in daily increments.
How Quality Assurance Prepares You for an Audit
In most industries, Quality Assurance (QA) is aimed at ensuring efficient output and quality of a product. In human services, the “product” is a service that impacts the quality of a person’s life. QA ensures that policies and practices are in place to provide quality results, stability in services, health and safety of people receiving services and accountability to desired outcomes. QA also measures our performance of service contracts and expected industry best practice. QA includes monitoring practices for both people receiving services as well as the staff supporting them.
3 Things You Should Always Do When Running Your Payroll
As the Compensation Supervisor, it’s my job to make sure that my people get paid on time and accurately and my number one tool to get that done is QuickSolvePlus (QSP). I have been using QSP since I started doing payroll back in 2013 and I’ve been thankful the entire time for its ability to be our one-stop-shop for client and staff data management, scheduling, and payroll information. If I had to pick the top 3 things that you should always do when running payroll, whether you’ve been using QSP for ten years or ten days, I’d pick these:
Preparing for an Audit
It was not too long ago that we would have a team of temporarily assigned quality assurance members travel to all offices to review hard copy paperwork, do interviews with staff, and visit client homes. This was very time consuming, and although a successful process too, it was not cost-effective.
The “Tea” on EVV
Electronic Visit Verification (EVV) is a system used to track the delivery of home healthcare services by electronically documenting the time and location of a caregiver’s visit in a patient’s home.